What you’ll do:

As a User Experience Senior Developer, you will be at the forefront of transforming complex data into meaningful insights through compelling visualizations. Your role is critical in helping stakeholders understand trends, patterns, and actionable information.

• Design and Develop Visual Solutions

• Collaborate with cross-functional teams to design, develop, and maintain business intelligence solutions.

• Create visually appealing dashboards and reports using tools such as PowerApps, PowerAutomate, PowerQuery, Java Script

• Troubleshoot issues related to dashboards and ensure their accuracy.

• Data Storytelling

• Uncover insights from data and translate them into compelling narratives.

• Develop analytical data stories that resonate with business partners and drive decision-making.

• Transform quantitative and qualitative analysis into visually impactful content, including maps, charts, and graphs.

• Leadership and Governance:

• Provide mentoring support to User Experience junior developers.

• Develop and adopt data visualization standards across various teams.

• Review project direction, approach, and key artifacts to ensure extensibility and maintainability.

• Collaboration and Education:

• Collaborate with product development and user experience teams on UX design and storyboarding for analytics information delivery.

• Educate internal teams on data communication and visualization best practices.

• Work with product owners and business analysts to translate requirements into BI solutions.

Qualifications:

Skills:

• Expert in hands on PowerApps, PowerAutomate, PowerQuery, Java Script

• Should be able to draft visualization development guidelines and standards.

• Good understanding and hands on work experience of ServiceNow queues, SLAs (SERVICE LEVEL AGREEMENTS)

• Customer Service Mindset

• Effective communication, and problem-solving skills

• A team player, servant leader - dedicated to contributing toward the outcome desired by the Organization